Creating a culture of open communication
Code Ninjas® is the world’s largest and fastest-growing coding franchise, with hundreds of locations across the United States, Canada, and the United Kingdom.
At Code Ninjas, kids learn to code while building their own video games. They gain problem solving, critical thinking, and STEM skills in a fun, safe, and inspiring environment.
With franchises across the United States, Canada, and the United Kingdom, Code Ninjas' growing network had many silos, with limited communication between franchise owners and the Home Office, even less between each location. As a result, company leaders needed a new and easy-to-implement platform to share information and engage with franchisees.
In 2020, Code Ninjas was looking for a solution that would bolster a culture of more open, candid communication across the organization. The mobile-friendly and familiar interface of Workplace allowed leaders to roll out the platform with very little training.
"We chose Workplace because there was no way for us to openly communicate with our franchisees. Being able to share immediate updates, receive feedback and concerns, and create a community between our franchisees was crucial. Workplace has allowed our entire franchise to run more smoothly and efficiently due to the constant communication at our fingertips.”
Boosting engagement and efficency from anywhere, at anytime
Workplace has enabled all Code Ninjas franchisees to directly communicate with Home Office and each other, regardless of location. The mobile-responsive app means workers can now find solutions, access resources and seek advice on the go. By opening a two-way line of communication, the dispersed workforce is now benefiting from new connections throughout the business.
Executing a powerful communications strategy across the entire business
Code Ninjas' admins use Draft For so messages can be created and shared on behalf of leaders. This means directors and executives can quickly share critical announcements or updates, ensuring all franchisees are up to date with the latest information.
Connecting employees to improve corporate culture
Utilizing Workplace Groups for specific teams and sectors has led to greater collaboration between all Code Ninjas franchisees. These new connections are helping the company build a culture of more open and candid communication, which boosts business productivity. The privacy settings of Groups also means sensitive information can be shared through Workplace without compromising security.